Privacy policy

Privacy is a design principle for Multiswap, not a feature added later. The service is Telegram-native, which means there is no account to create and no wallet-connect surface on a website. Because the product is built to need less information, there is simply less to collect in the first place.

This policy describes our general approach in plain terms. It is written to reflect how the product actually works: minimal data, no account system, and a focus on executing swaps and off-ramps rather than building user profiles.

Multiswap aims to handle only what is necessary to provide and operate the service. We do not ask you to register an account, and we do not connect to or store your wallet credentials. We never request your seed phrase, private keys, or passwords, and you should never share them with anyone.

Where information is involved, the goal is to keep it limited in scope and retained only as long as needed for the purpose it was collected, after which it is removed or de-identified in the normal course of operating the service.

Operating any online service can involve limited technical information that is inherent to network communication, such as data needed to deliver messages, maintain security, and keep the service functioning. This kind of connection metadata is a normal part of how internet services work.

Multiswap aims to use such information only for operating, securing, and improving the service, and not to build detailed profiles of individuals. We do not sell personal information.

Our informational website may use a limited set of cookies or similar technologies, and may use privacy-conscious analytics to understand general usage and improve the experience. Where used, these are intended to be limited in scope and aimed at aggregate insight rather than individual tracking.

Telegram, as the platform the bot runs on, operates under its own privacy practices, which are outside our control. You should review Telegram's own policies to understand how it handles data on its platform.

Depending on where you live, you may have rights regarding personal information, such as the ability to ask what is held about you, to request correction, or to request deletion. Because Multiswap is built around data minimization and no account system, the amount of personal information involved is intended to be limited.

If you wish to make a privacy-related request, you can contact us through Telegram, our primary contact channel. We will handle reasonable requests consistent with this approach and applicable obligations.

We may update this policy from time to time as the service evolves or as practices change. When we do, the updated version will replace the previous one. Continued use of the service after an update reflects acceptance of the current policy.